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The Tradesy Authenticity Promise 100% AUTHENTIC, OR YOUR MONEY BACK US-purchases only No Fake Sh*t

You deserve to get exactly what you pay for — it’s as simple as that.

At Tradesy, we have a zero-tolerance policy for replicas.

We’re not trying to brag, but our authentication rates are the best in the industry. Simply put, our smart technology automatically detects and removes fakes listed on our site — all with 99.7% accuracy.

In other words, only a teeny-tiny 0.3% of items listed on Tradesy are inauthentic. If you happen to get one of those, you’ll get your money back. Shop fearlessly knowing we’ve always got your back.

If you’ve made a purchase and don’t feel confident about the item’s authenticity, send it to Tradesy HQ — roundtrip shipping is on us. Our team of in-house authenticators will do a thorough complimentary inspection (they geek out over stitch counts and serial codes). If they determine it’s fake, you get a full refund. Even if it’s confirmed authentic — it’s your call whether to keep it or get Tradesy Site Credit.

Help us keep it real. Spot something sketchy? Just click the flag button on the item page to report it to our Trust Team.

On Tradesy, it’s always fair and always authentic — or we’ll always make it right.

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Return Policy
Return for any reason, with free return shipping. View our policy

Contact Us
Email us or call us. We’re real people, and we’re here to help.
Get in touch

Get the wedding item you ordered, or your money back.

Most wedding purchases on Tradesy go off without a hitch and our weddings merchants are happy to help resolve any issues you may have with your purchase. However, if your item never arrives or was misrepresented, contact us about the issue — we’ll make sure you get the item you ordered or your money back.

Real people, here to help.

Have any questions or concerns? Head over to our Help Site.

Related links


Return Policy
If your item never arrives or was misrepresented; we’ll make it right. View our policy.

Contact Us
Email us or call us. We’re real people, and we’re here to help.
Get in touch.