The Tradesy Trust Promise Money-Back Guarantee US-purchases only Shop fearlessly
Get the item you ordered, or your money back.
Our promise to you: every item you purchase on Tradesy is authentic. If you’re concerned an item you bought isn’t, return it for free. We’ll verify whether it’s the real deal, and if it’s not, we’ll give you a full refund. Simple as that!
Fair & Simple returns with free shipping.
We get that you may not love an item until you try it. That’s why, when you receive your item, you have 4 days to request a free return, unless the item is marked Final Sale. If the item is misrepresented, you’ll get a full refund. If you simply decided it wasn’t for you, we’ll give you site credit to get something you’ll love — check out our Return Policy for more.
Real people, here to help.
Get the wedding item you ordered, or your money back.
Most wedding purchases on Tradesy go off without a hitch and our weddings merchants are happy to help resolve any issues you may have with your purchase. However, if your item never arrives or was misrepresented, contact us about the issue — we’ll make sure you get the item you ordered or your money back.