Get what you ordered, or your money back
Tradesy only allows the sale of authentic designer fashion. Our system automatically detects fakes and replicas with 99.7% accuracy, so you can shop for designer brands like Louis Vuitton and Chanel with confidence.
Tradesy sellers are also required to honestly and accurately represent items in their listings, including all relevant information about size, color, style, and condition.
If you feel unsure about the authenticity of an item you purchased, or believe your item was otherwise misrepresented, you can file a Misrepresentation Claim. We’ll give you a free shipping label to send it to our headquarters, where your claim will be investigated by our Authentication and Security Team. If we determine that it’s a replica, or was otherwise misrepresented by a Tradesy seller, you’ll get a full refund.
You can file a misrepresentation claim within 4 days of receiving your order by selecting "It was misrepresented - file a claim" when making a Return Request.