Authenticity

  • Can I return my purchase to be authenticated?

    Tradesy uses advanced technology to automatically detect and remove any replica items listed on our site, with 99.7% accuracy. But if you've made a purchase and don't feel confident about the item's authenticity, let us know right away. We'll cover postage for you to send the item to Tradesy Headquarters where our team of experts will inspect it. If you'd prefer to have it back, simply share this request before you ship to us - and if the item is authentic, we can return your purchase to you.

    Read our full answer

    Still need help?

    Email Member Care

    Have an account? for a quicker response




    Your email was sent. Our Member Care team will reach out soon, usually within 24 hours.

    Call Member Care

    We open @ 8am PST


    844.988.7233


    Phone Hours

    Monday thru Friday 8am—1pm PST

    It’s currently 10:33 pm PST
  • How can I flag or report an item?

    If you spot something suspicious, you can flag the item for us to review. Click directly on the item to view its details. Scroll down past the Description to see the option to Report the item, and our Trust Team will investigate. Your submission is private and never shared with the seller.

    Read our full answer

    Still need help?

    Email Member Care

    Have an account? for a quicker response




    Your email was sent. Our Member Care team will reach out soon, usually within 24 hours.

    Call Member Care

    We open @ 8am PST


    844.988.7233


    Phone Hours

    Monday thru Friday 8am—1pm PST

    It’s currently 10:33 pm PST
  • How does Tradesy authenticate?

    Tradesy uses advanced technology to automatically detect and remove any replica items listed on our site, with 99.7% accuracy - so nearly every item you see on Tradesy is authentic.

    Read our full answer

    Still need help?

    Email Member Care

    Have an account? for a quicker response




    Your email was sent. Our Member Care team will reach out soon, usually within 24 hours.

    Call Member Care

    We open @ 8am PST


    844.988.7233


    Phone Hours

    Monday thru Friday 8am—1pm PST

    It’s currently 10:33 pm PST

Have questions? We're here to help.

Email Member Care

Have an account? for a quicker response




Your email was sent. Our Member Care team will reach out soon, usually within 24 hours.