What happens after I ship? Last updated Oct 11, 2018

When your item sells, you'll first confirm the sale and then promptly ship to the buyer. Then, when the shipping carrier updates the tracking on your package, we'll alert your buyer to watch for their item. Additionally, your earnings on the sale will become pending - which you can view on your Manage Payouts page. When earnings are available you'll also be able to transfer from here into a PayPal account, debit card, or checking account (ACH). Read on for more help with tracking and earnings.

 

Track shipping

After you confirm the sale, you'll then ship directly to the buyer - ideally within a week of the Order Date. Read more about shipping requirements here.

You can view your pre selected shipping method and next steps on your Sales page:

  • On a browser: Click here.
  • On the iOS app: Select Me on the bottom toolbar and then Sales from the menu.
  • On the Android app: Select the "Me" icon in the top right corner and then Sales from the menu.

If you had pre selected to ship your item using your own postage, be sure to add your tracking number as soon as possible.

If you had pre selected to ship your item using our printable label or Tradesy Shipping Kit, the tracking number will already be applied to the order here. You don't need to do anything aside from dropping the package into a USPS Priority Mail slot at the post office.

Pro Tip: Send a quick note to your buyer once you've shipped the package, so they know to be expecting a tracking update soon. 

When the shipping carrier has scanned your package, the tracking will go live and be available for both you and your buyer to watch its progress online.

Note: There's sometimes a delay between when you dropped off the package and when it's scanned, but it should update within 3 business days.

 

Track earnings availability

Your earnings from the sale will become pending once tracking updates on your package. To check your pending and available earnings, log in to Tradesy and head to your Payouts page:

  • On a browser: Click here.
  • On the iOS app: Select Me on the bottom toolbar and then Payouts from the menu.
  • On the Android app: Select the "Me" icon at the top right corner and then Payouts from the menu.

On a browser, you also can click on each transaction line below to expand it, and you'll see the latest date you'll wait for your earnings to be available. To see this from a mobile device, click View Transaction History at the top, above SITE CREDIT. 

Tradesy may hold your funds for up to 21 days after your item has been delivered to the buyer to ensure the security of every transaction.

When funds are available, you'll be able to use as cash on the site. Alternately, you can transfer funds to your PayPal, debit card, or checking account for a low 2.9% Safe Transfer Fee. Learn how here

Have questions? We're here to help.

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