What if the Shipping Kit is slow to arrive? Last updated Oct 12, 2018

Shipping Kits are mailed right after the item was purchased and typically take no longer than 3-5 business days to reach a seller's mailbox. If it's past that time frame, or otherwise you'd prefer to ship immediately and get paid faster, you can log in to Tradesy and select to print a free shipping label instead. Read more below for how to ship without using a kit.

 

To switch from using a Shipping Kit to using a free printable label, log in to Tradesy and head to your Sales page.

  • On a browser: Click here.
  • On the iOS app: Select Me on the bottom toolbar and then Sales from the menu.
  • On the Android app: Select the "Me" icon in the top right corner and then Sales from the menu.

Once you're on your Sales page, locate this order, and then select Sale Options to choose "Print a prepaid USPS Priority Label" from the drop down menu. If you cannot print from your device, you can save the label to email it to yourself or to a friend to print for you. Read here for help if you're having trouble printing.

If you do not have packaging materials, you can head to your local post office to pick up a free Priority Mail envelope or box. Simply tape the Tradesy label on top of the package and drop into the Priority Mail slot.

 

When the Kit arrives 

After changing the shipping method, you may discard or repurpose the Shipping Kit when it arrives. The order, meantime, will process accordingly with the new tracking number on the label you printed.

 

Your next Tradesy sale

If you've recently moved, don't forget to update us with your new Selling Address. Log in to Tradesy and head to your Address Book.

  • On a browser: Click here.
  • On the iOS app: Select Me on the bottom toolbar and then Address Book from the menu.
  • On the Android app: Select the "Me" icon in the top right corner and then Address Book from the menu.

Have questions? We're here to help.

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