Gifting with Tradesy FAQs

Because re-sale is the new retail.

Re-sale is fantastic for gifting. Not only do you get massive discounts on fabulous designer treasures, you will be a part of a more sustainable model of cyclical commerce, and you will avoid the (cyber) mall. But you probably have a few questions. Here are some FAQs!

gifting with tradesyblog

1. I DON’T WANT TO GIVE A GIFT THAT’S USED OR PRE-OWNED. ARE THERE NEW ITEMS ON TRADESY? 

Yes. You can always buy items on Tradesy that are ‘new with tags’ (brand new) or ‘like new’ (no tags, but in untouched condition). If you want to look for items that are ‘new with tags’ only, you can easily set a filter to do that. Simply go to ‘Condition’ in the lower part of the left hand column and set your search.

2. ARE GIFTS RETURNABLE?

So, the sweater didn’t fit your sister. She can’t directly return the gift to Tradesy, but you can return it for her via your account. You must file a return request within 4 days of the item being delivered. Please see the full return policy.

3. CAN I SHIP A GIFT DIRECTLY TO THE RECIPIENT? 

Of course! You can ship directly by putting the recipient’s address into the shipping field at the checkout. If you feel like it, you may also send a message to the seller to see if they can use the Tradesy shipping kit or any other gift-like packaging with a special gift note. The gift can also be shipped to you. Either way, it will not be returnable after the 4-day post delivery period has passed.

4. HOW DO TRADESY GIFT CARDS WORK? 

When you give the gift of Tradesy, you are introducing someone to a wonderful world.  You can learn more about Tradesy Gift Cards by reading our terms. But, here the basics:

-Tradesy Gift Cards are digital only. They can be printed (for placing under a tree!)

-Recipient will create her own Tradesy account and can buy anything she wishes on Tradesy.

-While gift cards are not returnable for cash, items bought through a Tradesy Gift Card can be returned directly within the 4 day window.

-Gift card amounts start at $25 and go up to $500.

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