The Tradesy Trust Promise
Tradesy makes buying and selling safe and easy with the Tradesy Trust Promise.
Your purchase is secure
Tradesy uses PayPal and our own secure payment system to protect your information. We'll never share your payment or personal info with anybody. Ever.
You're protected from fakes and fraud
We guarantee the authenticity of every item you purchase onTradesy. If you spot a designer knockoff on the site, please let us know. If you purchase an item and are concerned about it's authenticity, we'll take it off your hands and give you a full refund if it proves to be fake.
Sometimes it's hard to tell if you'll love an item until you try it on. We get it, and we've got you covered. You can return anything you buy on Tradesy for a full refund or credit (except for items in our Weddings category -- see Return Policy for Tradesy Weddings for details). See our Return Policy for details.
Verified & Insured Shipping
Every item sold on Tradesy is shipped using a pre-paid, insured Tradesy Shipping Kit (except for items in our Weddings category). So you can track your package directly from your Tradesy account and rest assured that your item will arrive safe and sound.
Real people, here to help
If you have any questions or concerns, we're here to help, day or night. Contact us, we'd love to hear from you.